Privacy Policy
Open Financial Technologies Private Limited ("Open", "we", "our", "us") operates the open.inc corporate website (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, who we share it with, and the choices you have.
This policy applies only to the open.inc corporate website. Our operating products — Open Money, Zwitch and BankingStack — each publish their own privacy notices governing the data they process. Where you interact with those products, the applicable product notice governs.
1. Information we collect
Information you give us
- Contact information you submit through forms on the Site (for example, when you reach out about partnerships, media or investor relations), including your name, work email, company, role and the message you send.
- Job applications you submit through careers links, including your CV, cover letter and any information you choose to include.
- Newsletter or subscription details, if you opt in to receive updates.
Information collected automatically
- Device and usage data: IP address, browser type and version, operating system, referring URL, pages viewed, time spent and other diagnostic data.
- Cookies and similar technologies: small files placed on your device to help the Site function, remember your preferences and measure performance. See "Cookies" below.
2. How we use information
- To operate, maintain and improve the Site.
- To respond to your enquiries and process job applications.
- To communicate updates you have opted in to receive.
- To analyse traffic and understand how the Site is used in aggregate.
- To protect against fraud, abuse and security threats, and to comply with legal obligations.
3. Cookies
We use a small number of first-party and third-party cookies for essential site functionality and aggregate analytics. You can control cookies through your browser settings; disabling them may affect parts of the Site. Where required by applicable law (including the EU GDPR and India's DPDP Act, 2023), we will request your consent before setting non-essential cookies.
4. How we share information
We do not sell personal information. We may share information with:
- Service providers who help us operate the Site (hosting, analytics, email delivery, applicant tracking), under contractual obligations to protect your data.
- Group companies within Open (including Open Money, Zwitch and BankingStack) where necessary to route an enquiry or job application to the right team.
- Regulators, law-enforcement and other parties when required by law or to protect our rights, users or the public.
- Successors in the event of a merger, acquisition, financing or sale of assets, subject to appropriate safeguards.
5. International transfers
Open is headquartered in India and operates across India, the United States and the United Arab Emirates. Information may be transferred to, stored in or processed in any of these jurisdictions, subject to safeguards required by applicable law.
6. Data retention
We retain personal information for as long as needed to fulfil the purposes set out in this policy, comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary by data type and purpose.
7. Your rights
Subject to applicable law (including the India DPDP Act, 2023, EU GDPR, UK GDPR, UAE Federal Decree-Law No. 45 of 2021, and similar regimes), you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at the address below. We may need to verify your identity before responding.
8. Security
We maintain reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; please use discretion when sharing information online.
9. Children
The Site is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.
10. Third-party links
The Site links to external sites we do not operate (including our own product sites and investor / partner sites). We are not responsible for the privacy practices of those sites. Please review their notices.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. Material changes will be highlighted on the Site.
12. Contact us
Questions about this Privacy Policy or how we handle your information:
Open Financial Technologies Pvt. Ltd.
3rd Floor, RGA Techpark, Hadosidhapura,
Bangalore 560035, India
letstalk@bankopen.co
This page governs the open.inc corporate website only. For product-specific privacy practices, see the privacy notices published on the Open Money, Zwitch and BankingStack websites.